• Competence

  • Conflict management

  • Skilled at managing conflicts and preventing them from escalating. Not avoiding conflicts, but using the opportunity to create win-win situations.

Skilled at managing conflicts and preventing them from escalating. Not avoiding conflicts, but using the opportunity to create win-win situations.

Indicators Conflict management

  • Courage: Confronts conflict and does not shy away from addressing problems.

  • Solution-driven: Looks for solutions to the cause of the conflict. Maintains a focus on finding win-win scenarios.

  • Conflict control: Keeps things from escalating during conflicts.

  • Creates solutions: Finds solutions that result in win-win scenarios for all parties involved.

  • Disarming: Reduces acrimony and bad feelings in an argument, calms everyone down.